Privacy Policy

This statement discloses how roccoco.au (the “Site” or “we”) collects, uses and discloses your Personal Information when you visit or make a purchase from this Site.

We respect the privacy of customers and have implemented principles in regard to the management of customer information. These principles were developed in recognition that Internet technologies are continually evolving and information technology guidelines are subject to change. Any such changes will be posted on this page as required.

roccoco.au collects some personal information about users of the website. The primary objective in collecting personal information online is to provide browsers with the most functional web experience possible. In knowing browser preferences, roccoco.au will be able to publish information that effectively meets requirements of browsers.

Through the online forms contained on this website, roccoco will collect:

  • Name and Surname
  • Postal address
  • Telephone and Facsimile numbers
  • Email address
  • IP address (for systems administration and troubleshooting)
  • Geographic information (for statistical analysis in aggregate form)
  • Demographic information (for user profiling in aggregate form)

The information above is collected for the following purposes:

  • To perform statistical analysis measuring relative interest in the various areas of roccoco.au
  • To perform statistical analysis in regard to geographic locations of browsers and customers of roccoco.au
  • To provide delivery of purchases
  • To send email or conventional mail to you about our products and services
  • To recognise user access privileges

Roccoco will not, under any circumstances:

  • Link IP addresses to anything personally identifiable
  • Provide any personal information collected to any third party
  • Share information collected on this Site, in any form, with advertisers or any other parties
  • Release personal information about individual browsers

Upon request, roccoco will remove any subscriber (and his or her personal information) from our mailing lists. Any such request should be sent via email to hello@roccoco.au

Roccoco uses Square and PayPal for payment processing.

For more information regarding the policies of these third party providers in relation to customer obligations for storing, processing and destroying credit card data. Refer Squared https://squareup.com/au/en/legal/general/privacy and PayPal https://www.paypal.com/myaccount/privacy/privacyhub?locale.x=en_AU

roccoco.au is not responsible for the content or the privacy policies of external web sites to linked to roccoco.au

roccoco.au have implemented technical and organisational measures design to secure information about you from accidental loss and from unauthorised access, use, alteration or disclosure, including during the ordering process. We use the most up to date firewall and encryption techniques including advanced Secure Sockets Layer (SSL) encryption. However, we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use information about you for improper purposes. You provide information about you at your own risk.

As checkout operations are performed through the third party merchant site Square, roccoco.au does not obtain or store customer credit card information at any time.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at  http://www.networkadvertising.org/understanding-online-advertising/howdo….

You can opt-out of targeted advertising by using the links below:

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

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